you all know how excited i was to go to the endocrinologist consultation i had today.
so they called and asked if i could come a few minutes early, which was fine. i drove the whole 38 seconds it takes me to get to the office from mine, go in, go to sign in and read on the sheet:
Doctor does not work with insulin pumps.
i thought to myself, hmm, that's weird. i'll have to ask her about that. but as i was waiting, texting my sister about it and being already frustrated, thinking more and more about how this doctor/patient relationship would work, she said 'would it even be worth seeing her? if she doesn't treat people with insulin pumps?'
so i asked the receptionist if it was worth my time.
'oh, you have an insulin pump?'
'yes, i didn't know she didn't work with them them until i got here and saw that. is it a waste of my money and her time to see her then?'
'yeah, probably, let me go check.'
she disappeared and came back with someone else. i explain that i'm looking for a new office, they suggested the office i'm leaving (go figure), i told them no, they suggested my old endo that doesn't take my new insurance and is retiring in a few years. she finally got out a book and copied information of two doctors to call. they apologized, told me the doctor 'felt bad' when she saw my chart and figured i use a pump - i never saw her anywhere in the office.
my copay was refunded and i left.
i felt defeated.
i called one of the suggested doctors - the info pages had their pictures. she looked young, which is one thing i'm looking for, someone i can stay with who isn't going to retire in 5 years (and have to go through this process again).
the woman who answered was asking a bunch of questions before i could ask about pumps, and then she said 'do you use an insulin pump?'
'yes, i was going to ask about that'
'oh, okay, our office is not equipped to treat patients with pumps yet.'
'let me see if i can give you some other options.'
she named the office i'm leaving. and another one that doesn't take my insurance. and one who got horrible reviews online.
february is awesome so far.